Get In Touch
Contact Sunbird Care
We're here to answer your questions about our care services, arrange a free care assessment, or discuss how we can best support you or your loved one. Our friendly team is available 24/7 to provide guidance and support.
Contact Sunbird Care
We're here to answer your questions about our care services, arrange a free care assessment, or discuss how we can support you or your loved one's specific needs.
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Email Us
info@sunbirdcare.co.uk -
Head Office
21 Ledbury Place,
Croydon, CR0 1ET -
Find Us
Frequently Asked Questions
How quickly can you start providing care?
In most cases, we can arrange care within 24-48 hours of completing a care assessment. For urgent situations, we can often expedite this process. Please call our team directly at 02038079111 to discuss urgent care needs.
How do I arrange a care assessment?
You can arrange a free, no-obligation care assessment by calling us on 02038079111, emailing info@sunbirdcare.co.uk, or completing our contact form above. One of our care managers will then contact you to schedule a convenient time to discuss your needs.
What areas do you cover?
We provide care services throughout the London boroughs of Croydon, Bromley, and surrounding areas. Please contact us to confirm whether we cover your specific location.
How are your care staff selected and trained?
All our care staff undergo a rigorous selection process including interviews, reference checks, and DBS (criminal record) checks. They receive comprehensive initial training followed by ongoing professional development to ensure they deliver the highest standards of care.
What if I need to change my care schedule?
We understand that needs can change, sometimes at short notice. We're flexible and will always do our best to accommodate changes to your care schedule. Simply contact our care team as soon as possible to discuss any adjustments needed.