Our Services

Palliative Care

Our compassionate palliative care focuses on comfort, dignity and quality of life for clients with life-limiting conditions, with emotional support for both individuals and families.

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Compassionate palliative care services from Sunbird Care

Compassionate End-of-Life Support

Palliative care focuses on providing relief from the symptoms, pain, and stress of a serious illness — whatever the diagnosis. The goal is to improve quality of life for both the client and their family.

At Sunbird Care, we believe everyone deserves to live their final days with dignity, comfort, and peace in familiar surroundings. Our specially trained palliative carers work alongside healthcare professionals to deliver expert care that addresses physical symptoms while also providing crucial emotional and practical support.

Our Palliative Care Services Include:

  • Pain and Symptom Management: Working with healthcare professionals to ensure effective management of pain and other symptoms to maximize comfort.

  • Personal Care: Gentle assistance with bathing, grooming, and other personal care needs, delivered with the utmost dignity and respect.

  • Emotional Support: Compassionate companionship and emotional support for both the client and their family members.

  • Practical Support: Assistance with daily tasks, meal preparation, light housekeeping, and other practical needs.

  • Respite for Family Carers: Providing family members with time to rest and recharge while knowing their loved one is receiving excellent care.

  • Night Support: Overnight care to ensure comfort and assistance throughout the night, allowing family members to rest.

  • Coordination with Healthcare Professionals: Working alongside NHS palliative care teams, GPs, district nurses, and hospice services to provide coordinated care.

  • Spiritual Support: Respecting and supporting individual spiritual and cultural practices and preferences.

Our Palliative Care Approach

Sunbird Care's approach to palliative care is centered on creating a peaceful, dignified, and comfortable experience for our clients, guided by these principles:

  • Person-Centered Care

    We focus on the whole person – their physical comfort, emotional wellbeing, and personal wishes – not just their medical condition. Care is tailored to individual preferences and needs.

  • Home-Based Support

    We enable people to remain in the comfort and familiarity of their own homes, surrounded by loved ones and precious memories, rather than in an institutional setting.

  • Family Involvement

    We recognize that family members are essential partners in care, and we provide support, guidance, and respite to help them through a challenging time.

  • Specialized Training

    Our palliative carers receive specialized training in end-of-life care, pain management, symptom control, and emotional support for both clients and families.

Working Together for Better Care

Collaborative palliative care with healthcare professionals

Effective palliative care requires a collaborative approach. Our carers work as part of a wider team that may include:

  • NHS Palliative Care Teams

  • GPs and District Nurses

  • Hospice Services

  • Pain Specialists

  • Social Workers

  • Spiritual Advisors or Chaplains

We maintain clear communication with all members of the care team to ensure coordinated, comprehensive support that adapts to changing needs and preferences.

Supporting Family Members

We recognize that palliative care involves supporting the entire family. Our carers provide:

Emotional Support

A compassionate presence and listening ear during a difficult time, helping family members process their feelings and concerns.

Practical Guidance

Information and advice on providing care, managing symptoms, and what to expect as the condition progresses.

Respite Breaks

Regular scheduled breaks to allow family caregivers time to rest, attend to personal needs, or simply have some time away from caregiving responsibilities.

Information & Resources

Connection to additional support services, resources, and information to help navigate the end-of-life journey.

Client Story: The Wilson Family

"When my husband was diagnosed with terminal cancer and chose to spend his final days at home, we were overwhelmed by what this would mean for our family. Sunbird Care's palliative team became our lifeline. They worked seamlessly with the hospice nurses, ensuring Tom's pain was well managed and his dignity preserved. What stands out most was how they cared for our whole family. They gently guided us through what to expect, taught us ways to comfort Tom, and provided crucial respite that allowed me to stay strong for our children. In those final weeks, our home remained a place of love rather than a medical environment. The night Tom passed away, his carer Sarah ensured he was comfortable and peaceful, while also supporting us through those difficult hours. We are forever grateful for the compassionate care that allowed Tom to have the dignified end he wanted, surrounded by those he loved."

— Elizabeth Wilson, Wife of Palliative Care Client

Need Palliative Care Support?

Contact Us for Compassionate Care

Contact Us Call 020 3807 9111